I surprised my boyfriend for his birthday by bringing him here for a relaxing spa day, and we definitely got this! From the moment we arrived the staff couldn’t help us enough and made us both feel very comfortable and relaxed. After our hostess Laura had shown us around the spa, I made my way for my facial whilst my partner went for a swim. Kirsty who did my facial was excellent made me feel very relaxed - I didn’t want it to end. The swimming pool, sauna, steam room and Jacuzzi are all well maintained and kept to a very clean standard. We had a two course lunch here mid-way through the day, again all the staff in the restaurant were most pleasant and helpful, the food was amazing! My partner had his massage after lunch whilst I went into the snooze room for a read of my book, again all areas are immaculate; Laura came in to see if I needed any assistance or water - which I thought was a lovely touch. All day all of the staff especially Laura kept on asking if we was having a nice day if we needed any help etc. This place is amazing, well worth the money and surprise. The staff make the place, we can’t understand how anyone could leave a negative comment? We will most certainly be returning to the spa very soon! We would both like to thank all the staff at Spa by Kasia for giving us a lovely, relaxing day!