There are three different ways you may choose to visit the spa, comprising of a Day Spa Escape, a Sleepover Spa Break or a Sole Treatment. Spa Reservations operates Monday to Friday from 9 am to 6 pm, Saturday from 9 am to 1 pm. Treatments are available Monday through Thursday from 9 am to 8 pm, Friday from 9 am to 7 pm, Saturday and Sunday 9 am to 6 pm.

If you wish to dine with us during your Day Spa Escape, you can enjoy lunch in our Spa Eatery, where you can dine in your gown and slippers whilst enjoying food from our Palm Court restaurant.

Guests must arrive at least 15 minutes prior to all treatment reservations. Arriving late will deprive you of precious minutes of your treatment. Please note that all treatments are the exact time received with your therapist, subject to treatments commencing at the scheduled time.

A charge of £35 is applicable for non-returned robes. Spa lockers require a refundable £1 coin. Mobile phones are not permitted within the Spa.

We ask that you do not wear damp swimwear in the treatment and relaxation suites. Underwear must be worn at all times during treatments.